At Homie AI ("Homie," "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services (collectively, the "Service").
By using Homie, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Service.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: Name, email address, phone number, and profile picture when you create an account
- Household Data: Bills, shopping lists, tasks, calendar events, contacts, and documents you create within Homie
- Chat Messages: Text messages you send to our AI assistant for processing commands and requests
- Payment Information: Subscription and billing details (processed securely through Apple App Store, Google Play Store, or our payment providers - we do not store your credit card details)
- Support Communications: Information you provide when contacting customer support
1.2 Information Collected Automatically
- Device Information: Device type, model, operating system version, unique device identifiers (IDFV on iOS, Android ID), and app version
- Usage Data: Features used, actions taken, screens viewed, and time spent in the app
- Log Data: IP address, browser type, access times, crash reports, and performance data
- Network Information: Connection type and carrier information
1.3 Permissions and Optional Data
With your explicit consent, we may access:
- Microphone: To enable voice input for hands-free commands (audio is processed but not stored)
- Camera: To scan documents or receipts for bill tracking
- Photo Library: To upload images for documents or profile pictures
- Notifications: To send reminders about bills, tasks, and household events
- Contacts: Only if you choose to import household member contact information (optional)
What We Don't Store: Raw chat message content is not permanently stored. Only structured data (bills, tasks, events, etc.) extracted from your messages is saved. Voice recordings are processed in real-time and immediately discarded after conversion to text.
2. Data Collection Summary (Apple & Google Privacy Labels)
The following table summarizes the data we collect and how it's used:
| Data Type |
Collected |
Linked to Identity |
Used for Tracking |
Purpose |
| Name |
Yes |
Yes |
No |
Account, Personalization |
| Email Address |
Yes |
Yes |
No |
Account, Communications |
| Phone Number |
Yes |
Yes |
No |
Account, Authentication |
| User Content |
Yes |
Yes |
No |
App Functionality |
| Photos/Documents |
Yes (if uploaded) |
Yes |
No |
App Functionality |
| Purchase History |
Yes |
Yes |
No |
Subscription Management |
| Device ID |
Yes |
No |
No |
Analytics, Support |
| Usage Data |
Yes |
No |
No |
Analytics, Improvements |
| Crash Data |
Yes |
No |
No |
Bug Fixes, Stability |
Tracking: Homie does not track you across other companies' apps or websites for advertising purposes. We do not participate in ad networks or sell data to advertisers.
3. How We Use Your Information
- Service Delivery: To provide, maintain, and improve our household management services
- AI Processing: To process your requests and commands via the AI assistant
- Notifications: To send reminders about bills, tasks, and household events you've set up
- Payments: To process subscriptions and manage your account
- Support: To respond to your questions and provide customer assistance
- Security: To detect, prevent, and address fraud, abuse, and technical issues
- Improvements: To analyze usage patterns and improve our AI and features
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
We never sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in these limited circumstances:
4.1 Household Members
Data you create (bills, lists, tasks, events) is shared with other members of your household that you explicitly invite. You control who has access to your household.
4.2 Service Providers
We use trusted third-party services that process data on our behalf:
- Supabase: Cloud database and user authentication (US-based)
- Anthropic (Claude AI): AI processing for natural language understanding (US-based)
- RevenueCat: Subscription management and payment processing
- Apple App Store / Google Play: In-app purchases and subscription billing
- Expo: Push notification delivery service
- Vercel: Web hosting and infrastructure (US-based)
These providers are contractually bound to protect your data and use it only for providing their services to us.
4.3 Legal Requirements
We may disclose your information if required by law, subpoena, court order, or government request, or when we believe disclosure is necessary to:
- Comply with applicable laws or legal processes
- Protect our rights, privacy, safety, or property
- Prevent fraud or illegal activities
- Protect the safety of our users or the public
4.4 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred. We will notify you before your data becomes subject to a different privacy policy.
5. Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Authentication: Secure authentication with optional two-factor authentication
- Access Controls: Strict access controls and audit logging
- Infrastructure: Hosted on secure cloud infrastructure with SOC 2 compliance
- Monitoring: Regular security assessments and 24/7 monitoring
While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention and Deletion
6.1 Retention Periods
- Account Data: Retained while your account is active
- Household Data: Retained until you delete it or close your account
- Usage Analytics: Aggregated data retained for up to 2 years
- Support Communications: Retained for up to 3 years
- Legal/Tax Records: Retained as required by law (typically 7 years)
6.2 Account Deletion
You can delete your account at any time through the app settings. When you delete your account:
- Your personal data is deleted within 30 days
- Backup copies are purged within 90 days
- Anonymized, aggregated data may be retained for analytics
- Data required for legal compliance may be retained as required by law
To request account deletion, go to Settings → Account → Delete Account in the app, or email us at privacy@homieai.app.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Export your data in a machine-readable format (JSON)
- Restriction: Request that we limit processing of your data
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, use the data management features in Settings → Privacy & Data or contact us at privacy@homieai.app. We will respond within 30 days.
8. Children's Privacy
Homie is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at privacy@homieai.app.
If we discover that we have collected personal information from a child without appropriate parental consent, we will take steps to delete that information promptly.
9. Push Notifications
With your permission, we send push notifications for:
- Bill payment reminders
- Task due date reminders
- Calendar event alerts
- Household member activity updates
- Important account notifications
You can enable or disable notifications at any time in your device settings or within Settings → Notifications in the app.
10. Cookies and Tracking Technologies
Our web service uses cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze usage patterns to improve our service
We use only essential and functional cookies. We do not use advertising or cross-site tracking cookies.
You can control cookie settings through your browser. Note that disabling essential cookies may affect the functionality of our web service.
11. International Data Transfers
Homie is operated from the United States. Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
For users in the European Economic Area (EEA), United Kingdom, or other regions with data transfer restrictions, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Data processing agreements with all service providers
- Privacy Shield certification where applicable
12. Regional Privacy Rights
12.1 California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:
- Right to Know: What personal information is collected, used, and disclosed
- Right to Delete: Request deletion of your personal information
- Right to Correct: Request correction of inaccurate information
- Right to Opt-Out: Opt-out of the sale or sharing of personal information (we do not sell your data)
- Right to Limit: Limit use of sensitive personal information
- Right to Non-Discrimination: Not be discriminated against for exercising your rights
To exercise these rights, contact us at privacy@homieai.app or use the in-app settings.
12.2 European Economic Area Residents (GDPR)
If you are in the EEA, our legal bases for processing your data include:
- Contract: Processing necessary to provide the service you requested
- Consent: Where you have given explicit consent
- Legitimate Interests: Our legitimate business interests, balanced against your rights
- Legal Obligation: Compliance with legal requirements
You have the right to lodge a complaint with your local data protection authority.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Send you an email notification (for material changes)
- Display a prominent notice in the app
We encourage you to review this policy periodically. Your continued use of Homie after changes constitutes acceptance of the updated policy.